The Pillar has a Kensington Click Safe Anchor built into its base that allows it to be secured with a Kensington Cable lock. This cable lock can fasten The Pillar to a table leg, bed post, or other heavy item and keep it from being removed from its place. The Kensington lock can be purchased here from Amazon for less than $20.
The Pillar is made from very durable ABS plastic that cannot be easily broken. This material is very strong, but several blows from a heavy duty sledge hammer could potentially smash it open. The Pillar is designed to keep others (like your roommates, kids, friends, etc.) out of your personal stuff, not for securing high value items like large sums of cash, precious metals or stones, etc.
Safes are bulky and difficult to hide. The Pillar is sleek, small, and modern. It can be hidden anywhere, even when in plain sight it doesn’t draw attention. Not to mention, safes use combinations, a PIN, or a key. The Pillar is designed to unlock only to your voice or with our iOS/Android app. Access can be shared with others, but only with your authorization, and can be revoked at any time. So forget those PINs and throw away those keys!
You can train The Pillar with one or two passphrases. They are biometric based, meaning only your voice can unlock it. But like any written password, the security of The Pillar depends on choosing a good passphrase. The Voice ID also has three different threshold levels you can set it to. At its high level, The Pillar requires an extremely close match to not only your voice saying the passphrase but also to your tone and speed.
At its low level a close match is still required, but it won’t be quite as sensitive to background noise and your pitch, tone and speed. The medium level falls in between these two.
We’ve tested a number of passphrases that work well and have found a number that don’t.
Some guidelines: Your passphrase should be 1.5 to 2 seconds long. Do not have any pauses between words or minimize them as much as possible. Speak in a normal volume when training (you generally will have to repeat that same volume when using voice ID to open it). Make sure the room is relatively quiet. Fan noise is fine. Definitely no voices, TV or loud music. Our experience tells us that A-B-C-D is a lousy password. Most anyone can fool it. Explaining why would take a page of techno-speak. And there are probably some others that are just as “bad." Don’t be afraid to experiment with different phrases and then test them at different thresholds to see how hard it is to open.
What makes the Pillar even more secure is the use of two passphrases, if “A B C D” was your first passphrase, and even if it was falsely triggered the Pillar would not unlock unless you then said your second passphrase within the next 10 seconds. This helps mitigate the possibility of a false opening.
You can choose to use only one passphrase if you want, but to prevent false openings we strongly recommend you use two passphrases.
When you say the first passphrase, the LEDs flash green, telling you that the first passphrase has been accepted but the Pillar is still locked. You now have 10 seconds to say the second passphrase. If it’s accepted, your Pillar will open. If the second passphrase isn’t said within 10 seconds, the Pillar goes back to “sleep” and waits for the first passphrase again.
The Voice ID has its best results in a relatively quiet environment, but as long as background noises (television, music, other conversations) aren’t too loud the Voice ID is still able to work.
Unlike lots of other voice activated devices out there, The Pillar does NOT:
Record voices or any other noise in the room Transmit your conversation up to the cloud.
It doesn’t have any interest in your conversations either, it just waits to hear the passphrases that you have trained it to recognize so it can unlock for you. The Pillar can also be turned off at anytime via a switch on the underside of the base and turned back on when you need to open it.
The battery will operate the Pillar for 4 to 6 hours if the Pillar is turned ON the entire time. The battery life can be significantly extended by turning the Pillar OFF once it has been opened and just turning it back on when you need to open it again.
Method #1 would be with Voice ID. If that is not available, (for example, if you disabled voice ID) there is a fail safe method for opening the Pillar using a master password that is unique to each and every Pillar. The master password is provided to the owner upon initial registration. All that is required is a smart device, the master password and The Pillar.
Yes, there is a simple re-registration procedure.
Yes, just like your mobile device, there will be updates. These updates will address any bugs and provide new functionality for the Pillar. Any updates for the Pillar can be done through WiFi, again just like an update on your mobile device.
YES! The Pillar will receive periodic updates via the WiFi connection, ie Over the Air (OTA) updates. These updates will provide new functionality for the Pillar, including, but not limited to bluetooth capability, and personalization of LED patterns and colors.
The answer is YES! The development for using an Apple Watch to open The Pillar has begun. We expect to perform Beta testing in January and will be formally released by April 2019. That means you can open your Pillar with the press of a button on your Apple Watch! Stay posted, we will be posting video clips from the LockedBrands Lab showing progress!
Google Home and Alexa speakers both have If This Then That (also known as IFTTT), support from IFTTT Inc. The LockedBrands Pillar, through IFTTT, can operate with Alexa and Google Assistant. For example, you can set up a trigger through IFTTT such that when you say “Hey Alexa, trigger unlock” it will unlock The Pillar. And in fact we have just demonstrated that in the lab. We will be posting more about that in the coming weeks, including video clips from the lab.